Regional Tribunal Delivery Manager - North Strathclyde

SALARY: £58,017 – £63,434

CONTRACT TYPE: Permanent

POSITION TYPE: Full Time

WORKING PATTERN: 35.00 hours per week

MAIN LOCATION: Hybrid (office based at Thistle House, Haymarket, Edinburgh)

Why apply for this role?

Children’s Hearings tribunal Panel Members play a vital role in Scotland’s society. They listen and make legal decisions with and for infants, children and young people. They ensure that the young person is at the heart of every decision taken – because every decision, no matter how big or small, has an impact.

Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform designed to make a step change in improving the outcomes for infants, children and young people who need us most. This role offers you the opportunity to work alongside our tribunal members, and those who attend hearings to realise our aim to be a “forward looking and evolving children’s hearings system, working as a community to ensure infants, children and young people are cared for, protected and their views are heard, respected and valued”.

If you are an inspiring leader with great people skills join us as we continue to embed our new regional new support model across Scotland, changing the way we deliver high quality hearings. By providing an enhanced and consistent support structure to better enable our volunteer tribunal panel members to support children and young people throughout Scotland we will provide a strong foundation to support and enabling our panel community to deliver our duties from the Care & Justice Bill and the  recommendations agreed in the ‘Hearings for Children’ report.

This role will lead the North Strathclyde region, responsible for East Dunbartonshire; West Dunbartonshire; East Renfrewshire; Renfrewshire; Argyll and Bute and Inverclyde. North Strathclyde is one of nine regional CHS Area Support Teams across Scotland and will work alongside and support our volunteer community through change and transition now and in the future.

Your role

The role holder will be expected to be an exemplar for the values of CHS including listening to and valuing the voice of children and young people, the contribution of volunteers, and ensuring a respected, quality based, and sustainable tribunal system is delivered on behalf of the National Convenor.  

Reporting to the Director of Tribunal Delivery, the Regional Tribunal Delivery Manager is a Senior Manager post responsible for one of 9 regions across Scotland. You will lead and manage a team of staff and volunteers to deliver the National Conveners statutory duties for the provision of Children’s Hearings across a dedicated region in Scotland to a consistent high quality standard.

You will be joining CHS at a pivotal point. Alongside the team of Regional Tribunal Delivery Managers, your Partnership and Wellbeing Coordinators and Area Support volunteers you will play a pivotal role in ensuring our volunteer communities are effectively supported to continue to embed our regional tribunal support model; implementation of the Children’s Care & Justice Act and future Hearings for Children reforms.

The core purpose of this role will be to provide, management and support to the regional team members (including volunteers) to deliver the National Conveners statutory duties around the provision of Children’s Hearings across a dedicated region in Scotland. The role holder will be key to managing the relationship(s) between Tribunal Members who are volunteers and the organisation more broadly. 

The role holder will share collective responsibility for delivering organisational objectives, through active engagement and collaboration with colleagues at all levels in the organisation.

About you

You will be an effective leader, demonstrating your ability to lead and motivate high performing teams including volunteers. You will have experience of guiding and supporting others through continuous improvement projects; having the willingness and ability to enable changes to take place in the most productive way.

You will be an excellent communicator, building links and networks across teams (internally and externally), effectively initiating dialogue across the organisation recognising that we have a shared responsibility to provide the best experience for our colleagues and wider stakeholders.

Energetic and enthusiastic, you will be a brilliant  collaborator with demonstrable experience of project/process management and improvement with a track record of using data/MI to manage team improvements.

You will be digitally literate, comfortable with using digital systems and supporting others to do so. ideally have experience of or good knowledge of the sector.

Life at CHS

At Children’s Hearings Scotland, our highly trained Panel Members make decisions for Scotland’s unique Children’s Hearings System that upholds and promotes the rights of infants, children and young people. Our 2,500 volunteer Panel Members take part in children’s hearings in their local areas, making decisions with and for infants, children and young people. Our organisation also supports a network of Area Support Teams throughout Scotland who support Panel Members in their local communities.

As an organisation that works within the Children’s Hearings System, we are passionate about making a positive contribution to improving outcomes for Scotland’s infants, children and young people.

You can read more about our core values on our website as well as view an introductory video to our organisation. We also offer a generous benefits package from hybrid working to flexi hours and a fantastic pension scheme – check out our full benefits summary.

Diversity and Inclusion

CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and are committed to providing any reasonable adjustments required during the application and assessment process, and upon joining us.

How to apply

For more details, please download the application pack which includes a full job description and a person specification. Access the application form today. Please note that CVs are not accepted.

For an informal and confidential discussion about the role and to arrange a time for a phone call please contact lynne.harrison@chs.gov.scot.

If you would like to discuss any different working requirements or adjustments you may require throughout the recruitment and selection process please contact jobs@CHS.gov.scot.

Closing Date: 28 March 2025

It is anticipated that interviews will be held in person at Thistle House, Edinburgh commencing w/c 14 April 2025. The likely interview date is Monday 14 April 2025.

After the closing date, this role profile won’t be available on our website, so please save a copy when you apply.